FAQ


How do I purchase a painting?

Hollis currently sells her original watercolors on Etsy and throughout the south shore in Massachusetts & Rhode Island and she also sells original paintings at events throughout the year! Click Here for current events. In between her shows, most of her paintings are sold on her Etsy store HERE.

Why do you only sell originals?

As part of the handmade Etsy community the value of purchasing your own original item is unique to this online community. Each original is hand signed by Hollis and comes with a signed documentation of authenticity. Prints of originals are not sold on Etsy. You can take additional pride in knowing this original was created for you and is only yours when purchased on the Machalarts Etsy store.

Can I buy a print?

Yes at My Fine Art America Store HERE. If you have a special request or don’t see the painting you wanted on the store please feel free to also email me which one you would like. My Etsy online store mission will remain to never sell prints of the original paintings on Etsy.

Can Hollis paint me a custom painting?

Yes! Please contact us HERE and we’ll be sure to get back to you.

How much does a custom painting cost?

If you would like to reserve a spot for a custom painting, please contact us HERE.  Hollis’s custom paintings start at $800.00 for a 13×19 size. Prices depend on the size of the piece as well as the complexity of work involved.

How can I be notified when there is a new painting available?

To keep up to date with Hollis’s new releases, please join her newsletter mailing list HERE for updates.

How do you ship your original paintings?

Original paintings are carefully wrapped and packaged for safety and sent via standard parcel through the US Post or UPS. We currently send to the USA only at this time. Stay tuned for shipping updates or new destinations. For more info please visit my store policies page HERE.

How long will it take to receive my order?

Orders are shipped out on a daily basis so you should have your order within just a couple of weeks from the purchase date.

Can I meet Hollis? When and where are her next shows?

Hollis truly enjoys meeting her clients and fans! If you would like to see when her next event is, please click here. You can also join her mailing list to keep updated on shows and studio news about once every 2 months HERE.

Can I come and visit Hollis in her studio? I want to purchase something.

Since Hollis’s studio is also her home, she does not allow studio visits for security and privacy reasons. If you would like to meet her and see her originals in person or have her sign or dedicate something for you, please check to see when her next show is HERE. Most of Hollis’s collections are on her shop HERE! For a General Gallery of Hollis’s work Click Here! Please visit the contact page if you would like a dedication prior to shipping your purchased artwork.

Is Hollis on Facebook?

Yes she is! HERE! Keep updated on news in the studio…Win small originals and let her know your favorites!

I own a store or gallery and would like to carry your paintings.

Fantastic! Hollis’s artwork is sold in stores and shown in galleries. If you would like to join our reseller program or have a gallery show interest please contact us HERE.

I am interested in licensing your artwork.

If you feel that Hollis’s designs would be the perfect complement to your products, she would love to learn more about your company. Please contact us at HERE.

We are interested in using Hollis’s artwork for our coming book or series.

Wonderful! Please contact us HERE to discuss your requirements.

Do I need an Etsy profile to purchase on Etsy?

Yes it’s easy! Click here to sign up. My Fine Art America store does not require an profile sign up.

I've never ordered on Etsy before, is it secure to give my credit card information?

All credit card information sent to Etsy is encrypted using secure socket layer technology (SSL), and once received, it is stored in a PCI compliant environment. This data is not shared between buyers and sellers. Pay Pal is also a method of payment on the Machalarts Etsy store and provides additional security. For more info on direct check out Click Here.

Can I return an order?

There is a three day preview period. Returns must be postmarked within your three day preview to receive a full refund (less shipping) – Artwork must be received in the same new condition, including documentation of authenticity as well. Please keep the box if you plan on returning and send back in that box or a refund will not be permitted. Contact Here with questions or to return.

Do you also do graphic design?

Hollis Machala is also a part time graphic artist. Please click here for more information on services.


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